Shipping Policy
Effective Date: January 3, 2025
At ClassicRapic, we aim to provide fast and reliable shipping to ensure that your furniture and home goods arrive in excellent condition and on time. Below are the details of our shipping policy:
1. Shipping Methods and Costs
Shipping Methods: We offer various shipping options, including standard and expedited delivery. The available options will be displayed at checkout, along with the respective shipping costs.
Shipping Costs: Shipping costs are calculated based on your delivery address, the weight and dimensions of your order, and the shipping method selected. You will see the total shipping cost before finalizing your purchase.
Free Shipping: We may offer free shipping promotions from time to time. Eligibility for free shipping will be clearly communicated on the website or during checkout.
2. Order Processing
Processing Time: Orders are typically processed within 1-3 business days after payment is confirmed. Please note that processing times may vary based on product availability and order volume.
Tracking Information: Once your order has been shipped, you will receive an email with tracking details. You can use this information to track the status of your delivery.
Delivery Times: Delivery times vary based on the shipping method selected, your location, and external factors such as weather and shipping carrier delays. Estimated delivery times will be provided at checkout.
3. International Shipping
- International Orders: Currently, we only ship within the United States. We do not offer international shipping at this time.
4. Shipping Damage
Damaged or Lost Shipments: If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will investigate the issue and assist with replacement or refund options.
Inspection Upon Delivery: We recommend that you inspect your items immediately upon delivery. If you notice any damage, please keep the packaging and contact our customer support team for assistance.
5. Address Accuracy
- Incorrect Addresses: It is your responsibility to provide the correct shipping address at the time of checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you notice an error, contact us as soon as possible to make corrections before the order is shipped.